Some parts of a customer's subscription can be managed directly through Archetype, other parts can only be managed by the customer directly in their profile page.

Learn how to upgrade/downgrade, cancel, and refund subscriptions here!

Upgrading or downgrading a subscription

Creating Promo Subscriptions

Cancelling a Subscription

📘

Deleting a user will immediately cancel their subscription

We'll automatically handle the subscription change but their access will be revoked immediately. If you specifically want to prorate or issue refunds, read the following section on issuing funds / prorated charges.

Issuing Refunds / Prorated charges